Saturday Sep 16, 2017 Cardinal SFTP Outage

Cardinal has made us aware of a scheduled outage for EDI ordering.  Below is their message.  If you have any questions, feel free to contact our support team.

  SFTP OUTAGE Saturday, September 16, 2017

Dear valued Partner,

This is to inform you that we will be performing maintenance that will result in an outage affecting an application you utilize with Cardinal Health.

  • Application:  SFTP
  • Environment:  PROD
  • Implementation Date: September 16, 2017
  • Outage: Yes. 3 hours between 23:00 and 02:00 EDT.


Anticipated Impacts

We have confirmed that, historically, traffic is expected to occur during the above noted outage timeframe.   Partners may experience problems while trying to connect to the above noted application during the stated outage.  Most if not all of these connections will be accommodated by automated retries, but should a failure occur documents will need to be resent.

Please note that, due to the outage duration, it is to be expected that connection attempts to this application by external Partners will likely fail requiring the sending party to reprocess after the outage window.

What we need from you

External Partners will likely fail if communicating during the outage.  This will require the sending party to reprocess after the outage window. 

Thank you,

B2B MFT Data Transfer Team

CardinalHealth Enterprise IT