Cardinal Health Scheduled SFTP Outage, Oct 14, 2017

We received notification that Cardinal EDI will have an outage on Saturday, Oct 14, 2017.  If you have any questions feel free to contact our support office at (801) 785-7720

The following is their communication.




SFTP OUTAGE Saturday, Oct 14, 2017



Dear valued Partner,

This is to inform you that we will be performing maintenance that will result in an outage affecting an application you utilize with Cardinal Health.

  • Application:  SFTP
  • Environment:  PROD
  • Implementation Date: Oct 14, 2017
  • Outage: Yes. 2 hours  between 23:00 and 01:00 EDT.


Anticipated Impacts



  • Likely.  We have confirmed that, historically, traffic is expected to occur during the above noted outage timeframe.   Partners will experience problems while trying to connect to the above noted application during the stated outage. 


Please note that, due to the outage duration, it is to be expected that connection attempts to this application by external Partners will likely fail requiring the sending party to reprocess after the outage window.  Internally – all outbound documents will queue and will be processed following the outage.



What we need from you


  • Re-sending of failed transmission.  Based on the anticipated impacts listed above, we ask you re-send any documents that failed while attempting to be transmitted.



Thank you,

B2B MFT Data Transfer Team

CardinalHealth Enterprise IT