Messages sent out for customers to see regarding new modules, services or software. Or changes to the same.

2018 Regional Users Meetings!

Come join other FSI pharmacies to receive additional training and further insight into our Pharmacy Management Software. We would like to share with you our recent developments and enhancements in the usability and capability of the software. This is also a fantastic opportunity to talk with other FSI users. Whether you are a newcomer to […]

We received an email from McKesson informing us of a maintenance down time for EDI ordering, and here is that email:

This week during our regularly-scheduled weekly maintenance window, our firewalls are being replaced, so internet-based communications to McKesson will be interrupted.  If you receive an error during the time of the scheduled outage, please resend after the time of the outage.  Details of the scheduled outage follow:

Saturday, May 14 9:00pm Pacific to Sunday, May 15 1:00am Pacific

Firewall replacement is scheduled for 9:00pm to 11:00pm; testing from 11:00pm to 1:00am.

Again, if you will be making any internet-based transmissions to McKesson during the above period, you may see transmission failures.  Please resend any failed transmissions after 1:00am Pacific on Sunday, May 15.

Shipping Module Available

You can now create shipment labels for prescriptions directly within our Pharmacy Management System! The system will record the tracking # and shipping provider with the prescription, in place of pickup information. Tracking of packages can be done by script #, no need to remember the 15+ digit long tracking number! As of December 23, […]

SureScripts Issues for All Pharmacies!

As of roughly 3 pm mountain time, pharmacies have been experiencing issues with SureScripts communication. This includes receiving New Script Requests and Refill Responses, and sending Refill Requests to doctors. This issue appears to be out of our control to fix. We have notified SureScripts of the issue but have no ETA on when it […]

2015 California Label Requirements

We received notice from the California State Board of Pharmacy that changes to the label requirements will be enacted in April, 2015.  Here is the email we received: On January 9, 2015, the Office of Administrative Law approved the board’s rulemaking to amend Title 16 California Code of Regulations Section 1707.5. This section specifies requirements […]

SIGIS Changes for HSA/FSA Eligibility

Customers using our Point of Sale system have received messages informing them that they need to do comply with new configuration needs for the SIGIS Eligible Product List.  This list is required to keep your item file up to date on which items are FSA/HSA approved, and which are not. Failure to comply could result […]

Utah – DOPL Label Requirements Dropped

We received a message from the State of Utah regarding the DOPL Label requirements that were recently published to all Utah Pharmacies that they will not be enforcing the suggestions in the document.  That means there will be no need to make any changes to your labels to satisfy Utah state requirements. Here is the […]

McKesson Network Connectivity – Sep 20, 2014

McKesson has announced that there will be downtime for communication on Saturday Sep 20. Here is the announcement they sent to us. During our weekly scheduled maintenance window this weekend, there will be an interruption to our communications impacting AS2 and FTP (including SFTP).  We anticipate the communications outage to take place between 10pm Pacific Saturday, […]

SureScripts Digital Signatures

UPDATE Sep 2  We have been issued the certificate ensuring that our software is compliant with DEA regulations, and we can now install this on any customer.  Feel free to contact our support office to get set up for “Non-Signed” controlled substance SureScripts. In order for the FSI system to handle E-Prescriptions through SureScripts, we have […]

Using UPCs for Barcode Scanners

For roughly the last ten years FSI has been selling RX Scan brand bar code scanners for quick drug scanning and NDC verification, and they have been a good solution to a need.  Those bar code scanners are capable of reading UPC bar codes and converting them to NDC codes. However, due to recent change […]