Standard Features


We consider our Pharmacy Management Software to be the most complete, customizable and efficient software on the market. Our software is a full service system that will empower your Pharmacy to edit, change and resolve real-time issues that come up every day. We provide a variety of hardware and software to ensure you’re the most efficient that you can be. We promise that with our Customer Support, you will have the knowledge, training and help that will keep you excited about our software. We keep your software up to date in the pharmacy world by providing updates to you every 2 weeks free of charge. If you’re interested in a feature that is not listed below, customization options are available, so please give us a call.Below is a list of standard features available to all our customers when using our base product, the Pharmacy Management System. These features can be expanded upon by purchasing any number of our add-ons.

Patient Management
  • General patient information
  • Linking with family members
  • Foreign language (English and Spanish Default – more available)
  • Cell Phone info – text message for marketing and script status
  • Patient email for marketing purposes
  • Third Party Info for electronic billing
  • Workman’s Compensation & Employer linking
  • Customer Accounts Receivable
  • Special pricing capabilities for certain patients
  • Special safety cap notification on certain patients
  • Auto refill and refill reminder system
  • Hard copy scanning for digital records of ID / Insurance Cards /Promotional Coupons
  • Patient in long term care
  • Link usual doctors to patient for faster typing
  • Multiple patient ID numbers that are searchable for reports
  • Mail order information
  • Extended patient notes
  • Display of patient Rx history
  • Track allergies and their severity
  • Third party eligibility search/check
  • Drug & Disease Monitoring (including ICD-9 codes on RXs)
  • Board and Care Forms
  • HIPPAA signatures/notes
  • Electronic prescribing via SureScripts – We are 10.6 Certified meaning we can electronically receive controlled substances & also receive new and refill authorized RXs
  • Merge duplicate patients
Doctor Management
  • General Doctor Info
  • Email for marketing
  • Email for refill request
  • Link a Preferred doctor for patient
  • Reports Based on Doctor (selectable scenarios)
  • Merge duplicate Doctors
Prescription Pathway
  • Drug selection by name (generic or trade), NDC, Drug Speed Code, Partial Name & Strength, Drug Record Number, Compound Name, etc.
  • Select one of eight third parties linked to the patient early in the script pathway for easy billing
  • RX notes
  • Price quotes
  • Scan hard copy – before or after the script is processed
  • RX Origin Codes
  • Transferring and receiving prescriptions
  • User customized Sig Codes
  • Bill Third Parties electronically
  • Link doctors to prescriptions
  • Allergy and drug cross checks
  • Print labels (Thermal, Laser and Dot Matrix)
  • Print patient Drug Education Pages and Med Guides (new or refills)
  • Reprint labels anytime
  • Customizable labels
  • RX Work Flow tracking (customizable to meet your needs) – e.g. entry, fill, pharmacist verification & will call with bar coded hanging bags
  • Bar code scanning for easy filling and RX identification
  • Signature capture and log pickup with ID option
  • HIPAA signature capture at any time
Drug Management
  • Drug information functions
  • Basic drug information storage
  • Drug usage reports and a variety of other reports e.g. financial, TP, Doctors, patient history
  • Define special drug characteristics (340b, Routines, Types, etc.)
  • Set refill reminder drugs
  • Define State Welfares and other TP codes for drugs
  • Pricing (e.g. cost & AWP)
  • Special pricing definitions
  • Compounds (create formulas, prices and electronically bill third parties)
  • Easily update drug information – update drugs on the fly (e.g. AWP /Medi-Span Information)
  • Warning labels
  • FSI Intercon Software
  • Intercon Font Card
  • Inventory Management System (reports & re-order points for electronic wholesale ordering for most major wholesalers)
  • GPI Matching for trade name & generic name
  • 340b drugs and inventories
Electronic Wholesale Ordering and Perpetual Inventory

Including drug cost updating with following wholesalers

  • Amerisource-Bergen
  • Cardinal
  • McKesson
  • Valley
  • Sentry
  • API
  • HD Smith
  • MacroHelix
Technician and Pharmacist Functions
  • Personalized IDs and password
  • Authorize access to areas of the system and capabilities depending on employees’ position
  • End of day efficiency reports
  • Set security permissions and parameters
  • Define auto log offs of the software for no activity to keep
  • information safe.
Third Party Processing
  • Electronic, paper and through a modem are all available
  • Configure sent data specific for each TP
  • TP specific pricing options
  • TP accounts receivables
  • Batch capable
  • Manual reconciliations
  • X12-835 reconciliations
  • Batch billing
  • Secondary insurances
  • Coupon
  • Tertiary billing
  • Easily switch between Intermediary Switch Companies (Emdeon and Relay Health) in emergency scenarios
  • Interface with Pre-Post Edit Companies who offer Reconciliation Services
  • Send “rejections” to our FSI Support Team and resolve issues with us
General Settings and Offerings
  • Stay up to date with our bi-monthly updates, assuring safety, reliability and efficiency
  • Our software version is always improving and updating
  • Ability to customize setting to meet needs with 12 pages of selectable options from displays, labels, abilities, etc.
  • Various reports that print or can be electronically exported into Microsoft Office
  • Printing to PDF files for a large array of reporting and A/R Invoicing
  • Multisite capabilities – run multiple locations from one server
  • Recommended daily backups on CD, DVD, USB or External HD
  • Mirroring servers to keep a real time data safe
  • Run multiple terminals for multitasking on one individual work station
  • Use of external hard drives for mass storage
  • Fully customizable reports to meet your needs
  • Set and define security standards
  • We work with states to stay current on Controlled Substance Reporting
  • 24 hour service available with our after hours staff
  • Call during work hours and we can teach or train on your schedule
  • Online tutorials and training
Hardware Sold By FSI
  • Servers (small business to custom tower and rack mounted options)
  • Windows Computers
  • Monitors
  • Paper Scanners
  • Bar Code Scanners
  • Printers (Thermal, Laser, Receipt)
  • Script Ready Displays
  • Signature Pads (Traditional wired and Android Tablets)
  • Android Tablets for wireless signature capture and delivery
  • Routers (VPN and WiFi capable) and switches
  • Network cables
  • Network to Parallel print servers
  • Network to Serial Hello Devices
Support
  • Support Technicians are highly knowledgeable in all aspects of our software
  • Speak with a Technician every time you call our support number
  • No Phone Tree or Operator
  • 24 hour service available for emergency purposes
  • On site visits for maintenance, repairs, upgrades, training, etc
  • Remote access to customers with permission via SSH (secure shell), VPN, or Gotomeeting
  • Ability to look at and analyze third party claim rejections upon request
  • Access to programming staff for quick problem resolution
  • Online tutorials and training on various items in our software


The short URL of this page is: https://help.fsi.us.com/features