We consider our Pharmacy Management Software to be the most complete, customizable, and efficient software on the market. Our software is a full-service system that will empower your Pharmacy to edit, change and resolve real-time issues that come up every day.
We provide a variety of hardware and software to ensure you’re the most efficient that you can be. Along with this, FSI’s graphical client for Windows and Mac adds a graphical feature with keyboard, mouse, or touch screen options.
We promise that with FSI’s VIP Concierge Service, you will have the knowledge, training, and help that will keep you excited about our software.
We keep your software up to date in the pharmacy world by providing software and drug updates weeks.
If you’re interested in a feature that is not listed below, customization options are available, so please give us a call.
Below is an expandable list of advanced standard features available to all our customers when using our advanced base Pharmacy Management Software. The base product can be built upon by adding a lot of features at no additional charge. However, some additional features do cost extra. Contact FSI’s VIP Concierge Service or FSI Sales to find out more.
- General patient information
- Linking with family members
- Foreign language (English and Spanish Default – other language add-ons available)
- Text message for marketing and script status
- Patient email for marketing and script status
- Third-Party Info for electronic billing
- Workman’s Compensation & Employer linking
- Customer Accounts Receivable
- Special pricing capabilities for certain patients
- Special safety cap notification/signature on certain patients
- Auto refill and refill reminder system
- Hard copy scanning for digital records of ID, Insurance Cards, and Promotional Coupons
- Patients in long-term care
- Link usual doctors to patients for faster typing
- Multiple patient ID numbers – searchable for reports
- Mail order information
- Extended patient notes
- Display of patient Rx history
- Track allergies and their severity
- Medicare and Commercial third-party eligibility search/check/add
- Drug Disease Monitoring, including ICD-9/10 codes on RXs (add-on available)
- Board and Care Forms
- HIPAA signatures/notes
- Electronic prescribing via SureScripts – We are 10.6 Certified meaning we can electronically receive controlled substances, receive new/refill prescriptions, and other available electronic features
- Merge duplicate patients and their history
- Outside of standard third-party switching fees for processing, FSI does not charge anything additional for each prescription processed
- Drug selection by stock bottle scan, name (generic or trade), NDC, Drug Speed Code, Partial Name & Strength, Drug Record Number, Compound Name, etc.
- Set ‘Post’ Date Written for pain management medications therapy
- Set and fill custom quantity owing
- Select one of eight third parties linked to the patient early in the script pathway for easy billing
- RX notes
- Price quotes
- Scan hard copy and digitize for onscreen display during fill or after the script is processed and any future reference
- RX Origin Codes
- Transferring and receiving prescriptions to and from other pharmacies
- Standard or user-customized Sig Codes
- Bill Third Parties electronically
- Link doctors to prescriptions
- Use Workflow to do all prescription processing (available standard feature)
- In-line DUR checks are available with the ability to re-direct to an RPh workflow queue
- Print thermal or laser labels (fully customizable to the needs of your pharmacy)
- Reprint labels at any time
- Print drug leaflets (you choose the defaults, new, refills, or always print)
- RX Workflow tracking (customizable to meet your needs) – e.g. entry, fill, tech verify, RPh verify, Will Call, ready to pick up
- Integration with Will Call from standard processing or custom workflow queue processing (Will Call is an available add-on)
- Bar code scanning for easy filling and RX identification
- Signature capture and log pickup with an ID scan option
- HIPAA signature capture at any time
- General doctor Info
- Add from SureScripts doctor file
- Link NP and other doctor assistant positions to a primary doctor
- Configure multiple locations for 340b usage
- Email for marketing
- Email for a refill request
- Reports based on doctor script fill history
- Merge duplicate doctors
- Drug usage reports and a variety of other reports e.g. financial, TP, Doctors, patient history
- Define special drug characteristics (340b, Routines, Types, etc.)
- Set special refill reminder drugs
- Define State Welfares and other TP codes
- Pricing (e.g. wholesaler cost & AWP)
- Special pricing definitions
- Compounds (create formulas, batches, prices, and electronically bill third parties with the NCPDP ingredient segment)
- Easily update drug information with the press of a button – update drugs on the fly (e.g. AWP, GPI, DUR information)
- Built-in warning labels
- FSI Intercon Software for printing laser label NDC barcodes and warning labels
- Intercon Font Card (obsolete and no updates available)
- GPI Matching for trade and generic name cross reference
- 340b drugs and inventories for virtual or physical 340b management
- Inventory Management System (reports & re-order points for electronic wholesale ordering for most major wholesalers)
- Some of the wholesalers we interface with for ordering and daily price updates are Cardinal, McKesson, Valley, API, Sentry, HD Smith, MacroHelix, AmerisourceBergen (ABC)
- Interfaces with multiple inventory companies for inventory management such as EnlivenHealth or DATARITHM
- Personalized login codes and passwords
- Set security permissions and parameters to areas of the system and capabilities depending on the needs and requirements of the tech or pharmacist
- End-of-day efficiency reports
- Define auto log-offs of the software for no activity to keep information safe
- Electronic billing or paper forms
- Configure transmission data specifically for each TP
- TP-specific pricing options
- COVID-19 billing
- Vaccination billing and electronic reporting to your state’s immunization reporting agency
- Batch billing
- Secondary insurance billing
- Coupon billing
- Tertiary billing
- Easily transition between Intermediary Switch Companies (Change Health/RSI/Emdeon/ERX or Relay Health) in emergency scenarios
- Manual reconciliations
- 835 built-in reconciliations
- Interface with Pre and Post-Edit Companies that offer Reconciliation Services
- 835 reconciliation from each individual third-party or batch reconciliation from a tertiary such as your wholesaler or your PSAO
- Send claim responses, such as rejections, to FSI for fast claim resolution by FSI’s VIP Concierge Service
- Interface with ElivenHealth to see DIR fee estimations
- Enjoy FSI’s VIP Concierge Service
- “NEED HELP NOW, GET HELP NOW”
- 24/7 365 available VIP Concierge Service
- No call limits
- Stay up to date with our bi-monthly updates, assuring safety, reliability, and efficiency
- Our software version is always improving and updating
- Ability to customize settings to meet needs with 12 pages of selectable options from displays, workflow, labels, patients, etc.
- Various reports that print or can be electronically exported as a CSV for external document creation; edit in Excel, or PDF documents, easily shared for other business or wholesaler needs
- Printing to PDF files for a large array of reporting and A/R Invoicing
- Multisite capabilities – run multiple locations from one shared database on one server
- Process daily backups on-site using USB, NAS (network attached storage), External HD, CD, or DVD (CD and DVD backups are slower and are recommended for archive-type backups)
- Mirroring servers to keep real-time data safe
- Install FSI’s Java-based client on as many workstations in or outside of your pharmacy as needed to successfully operate your pharmacy (FSI DOES NOT charge per workstation)
- Run multiple terminals on one workstation at no extra cost for multitasking
- Hard copy and additional image backups to NAS or external HD
- Fully customizable reports to meet your needs
- Set and define security standards
- State-to-state specific Controlled Substance Reporting (ASAP compliant)
- Call during work hours and we can teach or train on your schedule
- Online tutorials and training with FSI Training Videos
- FSI ‘How-To’ documents, quick help, and learning tools
- Servers (small business to custom tower and rack-mounted options)
- PCs with the latest Windows operating system
- Save space with All-in-One (AIO) PCs also using the latest Windows operating system
- Standard, widescreen, and/or touch-enabled, for PC or AIO monitors
- Document Scanners for hard copies or additional documents and attach them to your FSI data as necessary
- Bar Code Scanners, 1D or 2D capable
- Printers (Thermal, Laser, Receipt)
- Script Ready Displays
- Signature Pads (Traditional Wired, Android Tablets, or Credit Card Terminals)
- Android Tablets for delivery
- Routers (VPN and WiFi capable) and switches
- Network cables
- Network to Parallel print servers
- Network to Serial Hello Devices
- USB backup devices
- NAS (Network Attached Storage) devices; FSI strictly sells and supports Synology NAS devices
- When you are with FSI you are treated as a VIP
- Enjoy FSI’s VIP Concierge Service
- “NEED HELP NOW, GET HELP NOW” every time you call
- 24/7 365 available VIP Concierge Service
- No call limits
- FSI’s VIP Concierge Service members are highly knowledgeable in all aspects of our software
- Speak to a concierge member every time you call
- No Phone Tree or Operator
- 24-hour service available for emergency purposes
- On-site visits for maintenance, repairs, upgrades, training, etc
- Remote access to customers with permission via SSH (secure shell), VPN, or ScreenConnect
- Ability to instantly look at and analyze third-party claim rejections upon when you call and while you are on the phone
- Our Concierge Service members have direct access to programming staff for quick problem resolution
- Online tutorials and training for various items of our software