McKesson has informed FSI that a processing outage will occur on Sep 9, 2017 at 10pm Central time lasting until 1am the next morning. The following is their announcement: During our weekly scheduled maintenance window this weekend, several servers will need to be brought down to apply patches to their operating system. There may be […]
Due to an issue with a recent customer we urge you to confirm with our support team that your backups are completed and successful. If your backups are not up to date, or if they have been failing without your knowledge, you could lose months or even years worth of prescription and patient information in […]
KEYSTROKES *** Pull up the Rx that you wish to Transfer *** 7. Xfer Remain’g Refs. You will come to the screen below. You will now need to populate the appropriate values in each field. In the field “Transfer Remaining Refills” you will put “TO” if you are Transferring OUT a Rx, and you will […]
Keystrokes 2. File Maintenance 5. Item Maintenance A. Quick Item Add The keystrokes above will bring you to the screen below. This is your Item File. Input the appropriate information. (The more information you input, the greater the reporting capabilities.) (When your cursor is in the UPC box, you can scan the UPC code with […]
Common Issues a Reset Can Fix – Printer was printing and has stopped suddenly – Printer is printing weird characters – Printer is printing offset Keystrokes 3- Utility Programs K- System Config Utilities 3- Reset Printer(s) 1- Reset By Port Number Once you reach this screen you select the printer you wish to reset. (“A” […]
***The Utah prescription drug monitoring program is now requiring that all pharmacies are reporting the type of identification used by a patient to pick up controlled substance prescriptions, as well as the numbers contained on that identification. *** This field is referred to as the “Pickup ID Qualifier” within FSI. The field is highlighted in […]
There are many places within the FSI System that we use letters as a way to quickly identify information for a script. This “HOW TO”, will give you a key for the scripts origin. The letter will be placed before the Doctor’s name. The image below is an example of a screen you will see. […]
KEYSTROKES From the main menu of the Pharmacy Management System. 3. Utility Programs 3. Drug Maintenance D. Drug Information The previous keystrokes will bring you to the screen below. There are 2 steps in retrieving drug information. 2. Add Drug to Request File and 4. Transmit Request/Retrieve Response File. FIRST You will select 2. Add […]
This function is used if you are experiencing any or all of these scenarios: 1. Patient Profile freezes when you pull it up. 2. Some or all of the patient information has disappeared. 3. Some or all of the patient’s script history is gone. 4. It repeatedly lists the same prescription in the patients profile. […]
From the Main Menu of the Pharmacy Management System KEYSTROKES 3- Utility Programs 1- Utilities Menu #2 A- Rx/Pat Profile Repair 1. Merge Patient Histories The keystrokes above will bring you to this screen. This screen should explain everything that you need to know about this process. A few key points that we will go […]
