First Things First FSI’s semi-monthly updates have been a bit rough the last few […]
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FSI Training Videos
Make sure your backups are successful You can contact FSI’s VIP Concierge Service team […]
Reminder – Test Your Backups
This is the 4th and final step for billing FSA / HSA cards through […]
SIG-IS Setup for POS & PCR
If your pharmacy qualifies as a *90% rule merchant, you do not need access […]
SIG-IS Eligible Product List Access
The following information is provided only to help our customers become SIG-IS certified as […]
SIG-IS TPS Client Merchant Form Help
Regardless of who your Credit Card Processor is or if you qualify as a […]
SIG-IS Membership Registration
Starting July 1st 2009 customers who would like to have their medical expenses charged […]
Summary of SIG-IS
KEYSTROKES *** Pull up the Rx that you wish to Transfer *** 7. Xfer […]
How to Transfer Prescriptions
Keystrokes 2. File Maintenance 5. Item Maintenance 2. Amend an Item Once you have […]
How to UPDATE an ITEM on Point of Sale
Keystrokes 2. File Maintenance 5. Item Maintenance A. Quick Item Add The keystrokes above […]
How to ADD a NEW ITEM to Point of Sale
Common Issues a Reset Can Fix – Printer was printing and has stopped suddenly […]
How to Reset a Printer
SIGIS Eligibility List In order to properly charge FSA/HSA credit cards, customers using the […]
SIGIS Setup Instructions
There are many places within the FSI System that we use letters as a […]
Script Origin Letter Description
From the Main Menu of Retail POS System Keystrokes 3- Period Processing 1- Daily […]
Point of Sale End of Day Process Tips
KEYSTROKES From the main menu of the Pharmacy Management System. 3. Utility Programs 3. […]
How to Pickup Drug Information
This function is used if you are experiencing any or all of these scenarios: […]
How To Do a Patient Rechain
From the Main Menu of the Pharmacy Management System KEYSTROKES 3- Utility Programs 1- […]
How to Merge a Patient Profile
This is a VERY general “HOW TO” for labels. If you want more a […]
How to Make Label Additions
KEYSTROKES: FROM THE MAIN MENU OF THE PHARMACY MANAGEMENT SYSTEM 3- Utility Programs 7- Third Party […]
How to ADD an Insurance Company
There is a video regarding this issue available here. What is a Billing Switch […]
Third Party Switch Problems (RELH, ERX/RSI/Emdeon/Change Health)
These steps are accurate as of January 16, 2015. It is the recommendation of […]